
Careers at The Vanity Lab
We are a team of skin experts who are passionate about helping you achieve your skin goals.
Current opportunities
At The Vanity Lab, our work is guided by clear values. We are committed to excellence in every detail. We pursue greatness through precision, consistency, and accountability. We act with integrity in everything we do. We create the future by building smart systems that scale. We are stronger together and believe strong operations protect the brand.
Our purpose is simple. Where excellence is the baseline.
For over a decade, The Vanity Lab has been a leader in luxury, results driven medical aesthetics. Our online store is an extension of that standard. Inventory accuracy, thoughtful purchasing, and disciplined fulfillment directly shape the online shopping experience and customer trust.
We are seeking an Inventory Associate to support our online store operations. This role is not customer facing. It is ideal for someone who values efficiency, accuracy, and balance. You understand that success comes from having the right product, in the right quantity, at the right time.
Your Role
You own inventory flow for the online store. You monitor stock levels, place purchase orders, and ensure we can fulfill demand without overstocking. You support smooth fulfillment and protect margins through smart, data driven inventory decisions.
Key Responsibilities
- Monitor inventory levels and sales velocity for the online store.
- Place purchase orders to maintain optimal stock levels.
- Prevent stockouts while avoiding excess or dead inventory.
- Receive, check, and log all incoming products accurately.
- Maintain real time inventory accuracy within systems.
- Perform regular inventory counts and variance reconciliation.
- Prepare and support accurate order fulfillment and packaging.
- Track product expiry and manage inventory rotation.
- Maintain clean, organized, and efficient storage areas.
- Flag risks related to low stock, backorders, or supply delays.
- Support product launches and promotions through inventory planning.
- Assist with inventory reporting and performance analysis.
- Continuously improve inventory and ordering processes.
What You Bring
- You have strong attention to detail and a disciplined mindset.
- You are efficient, organized, and consistent in execution.
- You think ahead and plan proactively.
- You are comfortable with numbers, forecasting, and tracking trends.
- You operate with integrity and accountability.
- You care about brand quality and customer experience.
- You are eager to grow and be part of the team.
Experience and Requirements
- Experience in inventory management, purchasing, or e-commerce operations preferred.
- Comfort working with inventory systems, POS platforms, or spreadsheets.
- Ability to analyze sales data and plan stock levels accordingly.
- Strong time management and independent work skills.
- Interest in e-commerce, beauty, or luxury brands is an asset.
- Detail focused, reliable, and process driven.
Why Join The Vanity Lab
- Be part of a growing online business within a respected brand.
- Develop skills in inventory planning and e-commerce operations.
- Work in a high standard, collaborative environment.
- Gain opportunities for long term growth and advancement.
- Access employee discounts on products and services.
Compensation and Benefits
- Competitive hourly wage based on experience.
- Employee discounts on retail and treatments.
- Opportunities for advancement within operations and e-commerce.
- Supportive culture rooted in excellence and accountability.
If you are detail driven, strategic, and excited to support a premium online shopping experience, apply today. Help deliver an online store where excellence is the baseline.
Join Vancouver’s Premier Destination for Advanced Skin & Aesthetic Care
At The Vanity Lab, our work is guided by clear values. We are committed to excellence. We pursue greatness in how we serve, communicate, and perform. We act with integrity in everything we do. We create the future by evolving, improving, and leading our industry forward. We believe we are stronger together and that exceptional results come from teamwork.
Our purpose is simple. Where excellence is the baseline.
For over a decade, The Vanity Lab has set the standard in Vancouver for luxury, results driven medical aesthetics. From injectables to advanced skin therapies, we deliver outcomes through expertise, precision, and an elevated patient experience.
We are seeking a Patient Coordinator to lead the front desk experience. You are the first impression and the lasting one. You care deeply about customer service and take pride in creating a refined, memorable experience for every guest. You understand that luxury is built through consistency, attention to detail, and genuine care.
Your Role
You set the tone from the first interaction. You anticipate needs, communicate clearly, and ensure each visit feels seamless and personal. You hold yourself to high standards and expect the same from the experience you deliver.
Key Responsibilities
- Welcome and check in patients with warmth, confidence, and professionalism.
- Manage bookings, rescheduling, and daily calendars for doctors and technicians.
- Respond to phone and email inquiries with accuracy, care, and confidence.
- Educate patients on treatments, pricing, and care pathways.
- Process billing and daily cashouts with precision.
- Maintain reception inventory and stock control.
- Capture and report daily operational data.
- Ensure all consent forms are completed before treatment.
- Provide clear aftercare instructions following visits.
- Assist with before and after photography.
- Maintain exceptional cleanliness and presentation of the reception area.
- Support retail sales through education and recommendations.
What You Bring
- You genuinely love customer service and creating elevated guest experiences.
- You are polished, organized, and proactive.
- You communicate clearly and build trust quickly.
- You take ownership and operate with integrity.
- You stay calm, solutions focused, and detail oriented in a fast paced setting.
Experience and Requirements
- Minimum two years in a patient coordinator or comparable client facing role.
- Proven sales experience with consistent results.
- Strong organizational and time management skills.
- Availability to work Sundays with scheduling flexibility.
- Proficiency with the Zenoti booking system.
- Experience or strong interest in medical aesthetics is an asset.
- Outgoing, personable, and people focused.
Why Join The Vanity Lab
- Learn and grow alongside industry leaders.
- Work in a culture that values excellence, teamwork, and accountability.
- Access exclusive perks including treatments, injectables at cost, and retail at or below wholesale.
- Receive ongoing training in service, sales, and aesthetic knowledge.
- Be recognized and rewarded for performance and contribution.
Compensation and Benefits
- Starting at $23 per hour.
- 4% commission on individual retail sales.
- Skincare treatment allowance.
- Cost price injectable treatments.
- Retail products at or below wholesale.
- Extended health benefits after six months.
- Annual friends and family discounts.
- Paid day off on your birthday.
If you take pride in exceptional service and want to grow in luxury medical aesthetics, apply today. Help deliver an experience where excellence is the baseline.
Join Vancouver’s Premier Destination for Advanced Skin & Aesthetic Care
Are you ready to kickstart your career in the fast-growing medical aesthetics industry? With over 10 years of expertise as one of Vancouver's leading clinics, The Vanity Lab is the ultimate destination for luxury, results-driven treatments, from injectables to advanced skin therapies.
We’re looking for a passionate and motivated Doctor Assistant to join our dynamic team and work alongside our injectors to assist and support them during appointments
Key Responsibilities
- Managing schedules of doctors
- Maintain a high level of cleanliness and hygiene
- Restock injectable rooms
- Ensure all patients have completed necessary consent forms
- Prepare injectable products for each appointments
- Provide aftercare advice to patients after each appointment
- Assist with taking before and after images
- Record notes for each treatment
- Have a full understanding of the injectable treatments offered
What We’re Looking For
- High energy, driven and able to work by yourself and as part of a team
- A hardworking, resourceful person with effective problem-solving skills
- Excellent ability to multitask and keep up in a faced paced environment
- Confident and knowledgeable
- Computer savvy and able to learn and adapt to new systems with ease
Requirements
- Minimum 1-year experience in a similar role
- Experience with Zenoti booking system advantageous
- Organized and strong at multi-tasking
- Availability to work Sundays with flexibility for schedule changes.
- Prior knowledge or experience in medical aesthetics is a strong asset.
- Outgoing, friendly, and genuinely people-focused.
Why Join The Vanity Lab?
- Learn & Grow: Work alongside our senior consultant and gain hands-on experience in a thriving industry.
- Work Culture: Our team culture is what sets us apart! We enjoy spending time together both in and out of the clinic, and we actively foster growth and education.
- Team Events & Rewards: We believe in rewarding our team for their hard work, with fun team events and opportunities for free or discounted treatments.
- Professional Development: Ongoing training and development in both sales and the medical aesthetics industry.
Compensation & Benefits
- Competitive industry related wage
- Skincare treatment allowance
- Cost price on Injectables treatments.
- Retail products at or below wholesale price.
- Extended Healthcare after 6 months.
- Annual friends and family discounts.
- Paid day off on your birthday.
If you are ready to take the next step in your career and join a leading name in medical aesthetics, we would love to hear from you. Apply today and become part of The Vanity Lab experience.
Join Vancouver’s Premier Destination for Advanced Skin & Aesthetic Care
Are you ready to kickstart your career in the fast-growing medical aesthetics industry? With over 10 years of expertise as one of Vancouver's leading clinics, The Vanity Lab is the ultimate destination for luxury, results-driven treatments, from injectables to advanced skin therapies.
We’re looking for a passionate and motivated Sales Consultant to join our dynamic team and work alongside our senior consultant to learn the ins and outs of this exciting industry.
Key Responsibilities
- Be the first point of contact for clients, pre-screening and understanding their needs.
- Work closely with our senior consultant to design personalized aesthetic plans, covering everything from injectables to skin treatments.
- Close sales with confidence, ensuring clients feel supported and informed throughout the decision-making process.
- Follow up with clients to maintain strong relationships and loyalty.
- Coordinate appointments, treatment schedules, and follow-up care.
- Contribute to the growth of our clinic through lead generation, follow-ups, and ongoing client engagement.
What We’re Looking For
- A passion for medical aesthetics, with a desire to learn and grow in the field.
- Sales experience, especially in client-facing roles, where you’ve demonstrated the ability to connect with people and close sales.
- Strong communication skills with the ability to engage, educate, and inspire confidence in clients.
- Proactive and solutions-oriented, with a natural ability to work independently and as part of a team.
- A polished, professional appearance that aligns with our clinic’s standards.
Requirements
- Minimum two years in a sales related role
- Availability to work Sundays with flexibility for schedule changes.
- Prior knowledge or experience in medical aesthetics is a strong asset.
- Outgoing, friendly, and genuinely people-focused.
Why Join The Vanity Lab?
- Learn & Grow: Work alongside our senior consultant and gain hands-on experience in a thriving industry.
- Work Culture: Our team culture is what sets us apart! We enjoy spending time together both in and out of the clinic, and we actively foster growth and education.
- Team Events & Rewards: We believe in rewarding our team for their hard work, with fun team events and opportunities for free or discounted treatments.
- Professional Development: Ongoing training and development in both sales and the medical aesthetics industry.
Compensation & Benefits
- Competitive industry related wage
- Skincare treatment allowance
- Cost price on Injectables treatments.
- Retail products at or below wholesale price.
- Extended Healthcare after 6 months.
- Annual friends and family discounts.
- Paid day off on your birthday.
If you are ready to take the next step in your career and join a leading name in medical aesthetics, we would love to hear from you. Apply today and become part of The Vanity Lab experience.